Shipping Policy

We strive to provide a delivering service beyond all expectation. We are well prepared to offer the best and fastest possible service to our customers in Canada and United States, with average shipping times of around 3-5 business days (domestic; USA about +5 business days). We are happy to offer our products to customers in other continents and countries as well, but since we ship with Canada Post only, the delivery times will vary between 2 and 8 weeks.

How do you ship packages?

Packages shipped from our warehouse in Saskatchewan, Canada, are shipped through Canada Post only. Standard shipping to customers in Canada and USA includes a tracking code for every shipment. Standard shipping service to all other countries is Canada Post Letter Mail, and there no tracking will be provided. But tracked package options are also available.

Do you ship worldwide?

We provide shipping to Canada and USA, and about 30 more countries, mostly in Europe.

How about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products from outside of Canada, you consent that your shipment may get custom fees when it arrives to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
Canada 3-15 Business days
United States 7-15 Business days
all others 10-30 Business days

Will my items be sent in one package?

Usually, for shipments with tracking, all ordered items will be shipped together in a single shipment. But for letter mail shipments to other regions than Canada and USA, we have to carefully watch the weight and size limits of every shipment, and therefore, some orders will be split in more than 1 shipment.

If you have any other questions, please contact us and we will do our best to help you out.